Full short-term, airbnb and holiday rental management in London

Listing Management

Marketing on leading platforms

We use specialist software to market your real estate on booking.com, airbnb.com, VRBO.COM also medium-term rental websites thehomelike.co.uk, as well as longer term leaders in the UK - rightmove.co.uk, openrent.co.uk and zoopla.co.uk to generate the highest yield!

Professional Photography

We use professional high-end equipment and lighting solutions to bring out the best when marketing your property!

Listing Creation

From Airbnb to Homelike - we know how to write the best listing description for your home to get maximum exposure and income.

Manual pricing optimisation

Human-operated pricing management to achieve better results than AI or algorithms.

Cleaning and linen

Our housekeeping staff are trained to check all the critical points of the cleaning process and take before and after pictures for reference as well as report any damage.

Insurance

We partner with a specialist landlord insurance company so you only pay for the days your property is occupied.

Premium amenities

We source premium brands to give our guests the best possible experience.

Maintenance

We can arrange a certified handyman to visit at short notice to resolve any urgent issues that might arise.

Guest Management

Guest communication

From the moment guests book to check-out we have a 24/7 guest support team to help our guests.

Guest vetting

We approve guests with good track record and review from previous stays, as well as collect a refundable damage deposit and check identification when necessary.

Personal welcome and key exchange

When possible, we’ll meet our guests at the property to hand them the keys and show them around to make them feel at home.

24/7 concierge service

We have a team on call 24/7 for any guest or maintenance issues so that you can have peace of mind.

15% + VAT on a 12 month contract
17% + VAT on a flexible 30-day contract
12% + VAT for 2 and more units

What our clients say

We eliminate the inconvenience of short letting and help you maximise your rental revenue.

Awesome customer service and wonderful accommodations. We loved our experience and felt right at home.

Kambria, Italy. May 2023

A breath of fresh air to work with. We use this company to manage our property. Very professional, trust worthy, hardworking and incredible attention to detail. Would highly recommend as a property management company.

Claire, Balham

Great small reliable company, providing high quality service in a personal manner. If any issues, always prompt to resolve.

Lina, Notting Hill

The team really make the effort to communicate promptly with guests and me. They take their responsibilities seriously and are honourable. I know my property is looked after well and the guests managed properly. We have regular reviews of optimising bookings and they take onboard any concerns. Can’t ask for more!

Peter, Tower Bridge

I have found working with DPO extremely easy and stress-free. Highly appreciate the professional and personal service that I have received so far and I can see our partnership will grow from strength to strength.

Sabrina, Bayswater

Frequently asked questions

Why become an airbnb host in London?

Running a short or medium-term rental apartment or a house gives you the flexibility to use it yourself occasionally when required and also generates a higher yield than a traditional long term rental model.

Why use a short-let property management company in London?

Running a short-term rental property is time consuming and requires specialist knowledge, especially how to market it across multiple platforms like airbnb and booking.com. Engaging a management company saves you time and hassle.

Which areas in London do you cover?

Central London, mainly zones 1 and 2, have the highest demand for short to medium-term rental homes and tend to perform the best in our portfolio, generating around 30% than long-term rental revenue. However, we are open to consider other locations in London, that are not so central, but still attractive to short-term renters - for example Balham, Stratford, Highgate, Wimbledon to mention a few.

How do guests collect keys?

We will aim to meet most of our guests in person at the apartment and show them around, when possible. However we have alternative key collection solutions at all of our properties - either a lockbox installed on site or a 24/7 collection service provided by our partner KeyNest.com

Will you arrange cleaning and linen and who pays for that?

Our in-house housekeeping team will schedule cleaning on the day guests move out, we’ll also get our linen rental partner to collect used linen and deliver fresh ones, including towels. Cleaning and linen fee is paid by the guest and is added on top of accommodation revenue, so there is no cost for you.

How do I get paid?

We will collect guests’ accommodation payments to our Safeguarded Client Deposit Account, prepare a monthly report with all the booking details, which is available for you to see on client dashboard online, then deduct our commission and make a monthly transfer to your account.

When I’m away, who will arrange maintenance?

We have our in-house handyman for any general works that need to be done, however if it’s something a little more complex we’ll always consult you and can arrange specialised tradespeople to attend - e.g. boiler technician, certified plumber etc.

Do I have to move out of my home completely?

Not necessarily, as long as your personal items can be stored securely in a wardrobe or a storage room - you can still leave them in your property, it is your home after all.

Which areas in London do you cover?

How much can your home make?

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